Privacy policy


Last updated: 28 September 2026

This policy explains how Stainless Home & Living ("we", "us") collects, uses, and protects your personal information when you visit or shop with us.

Information we collect

  • Order information: name, billing and shipping address, email, phone number, and payment details (processed securely by our payment provider; we do not store full card numbers).
  • Account and marketing information: your email address if you subscribe to our newsletter or opt in to marketing at checkout.
  • Device and usage information: IP address, browser type, and browsing behaviour on our site, collected automatically via cookies and similar technologies.

How we use your information

  • To process and fulfil your orders, including sharing necessary shipping details with our fulfilment and supply partners.
  • To communicate with you about your order, including confirmations and shipping updates.
  • To send marketing communications, but only if you have opted in. You can unsubscribe at any time using the link in any marketing email.
  • To improve our site and customer experience.
  • To comply with legal obligations.

Who we share information with

We use Shopify to power our store, and Shopify processes your data on our behalf as our service provider. We also share necessary order and shipping information with our supply and fulfilment partners so they can deliver your order. We do not sell your personal information to third parties.

Cookies

We use cookies to operate our store (for example, to remember items in your cart) and, where you consent, for analytics and marketing purposes. You can control cookies through your browser settings.

Data security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including relying on Shopify's security infrastructure for data storage and payment processing.

Your rights

You can ask us to access, correct, or delete the personal information we hold about you, or to stop sending you marketing communications, at any time by contacting us at george@mediasplash.com. Requests are handled in line with the Australian Privacy Act 1988 (Cth).

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.

Contact us

Questions about this policy can be sent to george@mediasplash.com.